Welcome to gracesinclair.com!
These terms of purchase (Terms of Purchase) set out the terms on which you can purchase our print-on-demand products (Products) through our website at gracesinclair.com and the associated features (Website). You must accept these Terms of Purchase for us to provide one or more Products to you. By purchasing one or more Products, you confirm that you accept these Terms of Purchase and you become legally bound by them.
Please read these Terms of Purchase carefully. They tell you who we are and other important information. They describe how we sell our Products, set out your rights and responsibilities and tell you what to do if there is a problem.
If you do not agree to these Terms of Purchase, you must not purchase our Products.
Please note that we reserve the right to update, change or replace any part of these Terms of Purchase in our sole discretion. We do this in accordance with section 9 (Changes to these Terms of Purchase) below.
For information regarding the processing of personal data, please see our privacy policy here.
For information regarding access to and use of our Website, please see our Website Terms here.
Who are we and what do we do?
We are MOKeefe Holdings LLC, a Kansas corporation (we / us / our).
You can find everything you need to know about us and our Products on our Website before you order. We also confirm the key information to you in writing, after you order, by email.
We use WooCommerce, which is an e-commerce platform managed by WordPress and not owned by us, to help us manage the sale of our Products to you through our Website.
How to contact us
You can contact us with any queries through our Contact Page.
Account opening and order process
Accounts
To access some features of the Website such as easy checkout, order history, wish lists, store credit and other benefits, you must register an Account with us (“Account”). To register an Account, you must give us accurate and current personal information including your name, address, and a valid email address. You must not register more than one Account. You should not create an Account if you are under 13 years old.
To place Orders using an Account you must be at least 18 years old, and have the capacity to enter into a legally binding agreement with us. If you are under 18 years old you may only use the Website with the involvement of a parent or guardian – we do not sell products for purchase by children.
You may also place an Order as a guest. If you choose to register an Account later, the Orders you have placed as a guest will appear on your Account.
Orders
To purchase our Products, you need to place an Order on our Website. In legal terms, the Order is an offer by you to purchase the Products described in the order in accordance with these Terms.
Please check your Order carefully before confirming it. You are responsible for ensuring that your Order is complete and accurate.
We will send you a written acceptance of the Order by email after you have placed the Order. When we send you this email a formal contract between you and us will be created (Contract).
We charge you when we accept the Order.
After an Order has been accepted, our payment processor performs automatic security and fraud prevention checks, and our print-on-demand provider performs stock availability checks. If these checks identify potential fraud or security risks, stock unavailability, or if we have other reasonable concerns about an Order, we reserve the right to cancel it. In such cases, we will contact you as soon as possible and issue a refund using your original payment method.
Products
The images of the Products on our Website are for illustrative purposes only. While we use reasonable efforts to describe and photograph our Products, and to accurately display the colors, there may be minor variations between the images as they are displayed on the Website and the Products you receive. In particular (but without limitation), we cannot guarantee that your computer’s display of the colors will accurately reflect the color of the Products.
When providing our Products to you, we warrant that:
- we will provide our Products to you in accordance with these Terms of Purchase;
- we will comply with all applicable laws when providing our Products;
- our Products will conform to the description set out in the Order;
- our Products will be free from material defects;
- our Products will be of satisfactory quality.
Price and payment
The final price for our Products, including tax, will be as set out in your Order (Price). We accept payment via credit card through WooPayments, as well as Apple Pay, Google Pay, and PayPal.
We currently offer free shipping on all orders within the United States. While we intend to maintain this policy, we reserve the right to modify our shipping terms in the future. Any changes to our shipping policy will be clearly communicated on our Website and will apply only to orders placed after such changes take effect.
We will charge you the total Price via the payment methods accepted on our Website at the time we accept the Order. All amounts due under a Contract must be paid in full in advance.
Delivery
We aim to dispatch orders within a few business days. Delivery typically occurs within one week, though exact delivery times may vary depending on your location. While we make every effort to deliver our Products to you within these timescales, this may not always be possible due to circumstances beyond our control.
If your Product does not arrive within a reasonable timeframe, please contact us through our Contact Page. If we believe that the Product has gone missing, we will endeavor to replace it for you, or offer you store credit.
Returns and Replacements
Our Return Policy
If you are not satisfied with your Product, you may request a replacement or store credit within 30 days of receiving your order. To initiate a return:
- Contact us through our Contact Page
- Provide clear photos showing any issues with the Product
- Include your order number and explanation of the problem
We will review your request and respond within 2-3 business days. If approved, we will either:
- Send you a replacement Product
- Issue store credit for the amount paid (excluding shipping costs)
What cannot be returned?
You cannot return a Product if:
- More than 30 days have passed since delivery
- The Product has been worn, washed, or damaged after receipt
- You do not have proof of purchase
- You have not provided photo evidence of any claimed issues
- The Product was received as described but you simply changed your mind
Faulty Products
If you receive a Product that is faulty or significantly different from what was described, please contact us immediately through our Contact Page with clear photos documenting the issue. After reviewing your claim, we will either:
- Send you a replacement Product, or
- Issue store credit for the amount paid
We do not require return shipping of faulty items.
Your obligations and restrictions
You agree and accept that:
- you will provide complete and accurate information when placing an Order for a Product (or Products) and you are responsible for making sure that the data you provide us, and the Order you have created, is correct;
- you will comply with these Terms of Purchase, and any other documents referred to in them, when using our Website and placing an Order for our Products;
- you will not use our Website or purchase our Products to do or take part in anything illegal; and
- in reading and accepting these Terms of Purchase, you are aware of and understand your rights and responsibilities, and if you are not sure, you have contacted us on our Contact Page for help or more information.
Termination
We may terminate any and all Contracts we have with you at any time by contacting you in writing if:
- you commit a serious breach of these Terms of Purchase;
- you do or take part in anything illegal when using our Website or purchasing our Products; or
- you fail to pay any amount due under a Contract on the due date.
You can terminate a Contract only as set out in section 5 (Returns and Replacements).
Termination of a Contract does not affect any of the rights and obligations that either party has acquired under that Contract at any time up to the date of termination.
The following Terms will continue to apply even after termination of a Contract: sections 1, 5, 6, 8, 10, 11, 12, and 15.
Events outside either party’s control
Neither party will have any liability under these Terms of Purchase or a Contract for any delays or failures to perform their obligations because of circumstances that are beyond its reasonable control, (for example, an act of war, fires, floods etc). Neither party will be considered to be in breach of these Terms of Purchase or a Contract for any delays or failures to perform their obligations because of circumstances beyond its reasonable control.
In particular, we will not be liable for any loss or damage caused to you due to failure to access our Website for any reason, or as a result of a cyber-attack or other third party activity.
If a party is affected by such circumstances, it must promptly write to the other party. If such circumstances carry on for more than 14 days, either party may terminate these Terms or a Contract immediately by writing to the other party.
Changes to these Terms of Purchase
We may amend these Terms of Purchase at any time. If we amend these Terms of Purchase, we will publish the updated terms on our Website. You do not have any right to receive specific notice of such changes.
Your purchase of our Products after any change(s) to these Terms of Purchase demonstrates that you accept the updated Terms of Purchase.
Governing law and jurisdiction
These Terms of Purchase, each Contract and any dispute or claim arising out of, or in connection with these Terms of Purchase, any Contract or the subject matter or formation (including non-contractual disputes or claims) of the same will be governed by, and interpreted in accordance with, the laws of the state of Kansas and the parties agree that that courts of the state of Kansas will have exclusive jurisdiction to settle such disputes or claims.